At Oturkar, we strive to ensure that your orders are delivered promptly and efficiently. Please review our shipping policy for details on delivery timelines, shipping charges, and other important information.

Order Processing & Delivery Timeline

  • All orders will be processed within 1-2 business days after order confirmation.

  • Once confirmed, orders will be delivered within 10-14 business days.

  • Business days exclude weekends and public holidays.

Shipping Charges

  • Shipping charges will be calculated at checkout based on the delivery location and order weight.

  • Free shipping may be available on select orders, as per ongoing promotions.

Shipping Partners & Tracking

  • We partner with trusted courier services to ensure timely and secure deliveries.

  • Once your order is shipped, a tracking number will be provided via email or SMS, allowing you to monitor your shipment’s progress.

Shipping Destinations

Address & Delivery Issues

  • Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or undelivered orders due to incorrect addresses.

  • If you experience any issues with your delivery, email us at oturkar.atelier@gmail.com.

Delays & Exceptions

  • In rare cases, delays may occur due to unforeseen circumstances such as weather conditions, logistical challenges, or public holidays. We appreciate your patience and will keep you informed of any such delays.