At Oturkar, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you interact with our website. Your trust is important to us, and we want you to feel confident when shopping with us.

1. Information We Collect

When you visit Oturkar’s website and make a purchase, we may collect the following types of personal information:

  • Personal Details: Your name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Credit card details, payment method, and billing address.
  • Order Information: Product details, order history, and preferences related to your shopping experience.
  • Demographic Information: Age, gender, and other data to help us improve our services and understand our customers better.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze website usage, and serve personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your orders, deliver products, and provide customer support.
  • Communication: To send order confirmations, shipping updates, and notifications about your account or customer service inquiries.
  • Customer Experience: To personalize your shopping experience, including product recommendations and promotions.
  • Marketing: With your consent, we may send you newsletters, special offers, or promotions. You can opt-out of marketing emails at any time.
  • Security: To detect and prevent fraud, ensuring the safety of your transactions and personal information.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted partners such as payment processors, shipping carriers, and customer service platforms to complete your transactions and provide support. These providers are obligated to keep your information confidential and secure.
  • Legal Requirements: We may disclose your information if required by law, such as for legal proceedings, regulatory compliance, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.

4. Data Security

We take the security of your personal information seriously and employ reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Accessing and Modifying Your Information

You have the right to access, update, or delete your personal information. To modify your information, simply log in to your account and visit the “Edit Profile” section. For further assistance, please contact our customer support team.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and business requirements. Once your information is no longer needed, we securely delete it.

7. Children’s Privacy

Oturkar does not knowingly collect personal information from individuals under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

Oturkar
Email: oturkar.atelier@gmail.com
Phone: 9987558483
Address: Gulmohar apartments, GVS road 1, Hanuman chowk, Mulund East, Mumbai – 81

By using our website, you agree to the terms outlined in this privacy policy.